Answered on: June 16, 2020

Client

I will arrive at the Airport of Genova Cristoforo Colombo and I'd like to know if I risk my reservation being cancelled if I arrive like 2 hours late?

Agent

OK, I see you didn't add your flight number yet...

Client

I forgot when I booked, is that a problem? I don't want to do a change of dates or times to my reservation for the moment though.

Agent

It would be the best to add your flight number. Go to viewmyreservation.com and login with the email address you used to make the booking with and your booking reference number. There you can also find your voucher and other details.

Client

OK thanks, so there shouldn't be any extra fee for a later arrival?

Agent

Depends how long of course...normally not if it is within 1-2 hours.

Client

I think it would be maximum 3 hours later

Agent

Ok, best to inform the location before...if it is not flight delay. You can find the rental desk telephone numberin your voucher